Policies

Cancellations must be made two weeks in advance for a full refund. With less than 2 weeks notice, the maximum refund is 50%. Or, you can choose to receive a credit of 75% of the session to use for future classes. Registration and insurance fees are non-refundable. 

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If a 30 minute group lesson is reduced to one student for any reason, the lesson may be reduced to a 20 minute private.

It is essential for your child to attend their scheduled class to maintain consistent learning and progress. Please plan ahead carefully. However, if your child does miss a class, they are allowed up to 2 make-ups per session for a fee of $10 each. Make-ups are based on availability and are not guaranteed. We do not provide make-ups for missed make-up classes. 

If a pool closure is necessary for any reason, we do not guarantee make-ups. However, we will make every effort to schedule one.